How do I talk to a real person at Dell?
Contact with Sales Advisor
- Chat live. Get all your questions answered for Home and Business Laptops, Desktops, Servers & Electronics and more. Home: Daily – 24/7.
- Call. Phone Support. Home: 1-877-717-3355. Business: 1-888-346-2289.
- Email Us. Email to a Dell Expert and get response back in 24-48 hrs. Home: Email now.
How do I contact Dell about an order?
If a new order has not been created and your order has been incorrectly cancelled, Contact Customer Support for further investigation or if you want to place this order again, please contact a Dell sales representative at 1-800-999-3355 or visit us at www.dell.com.
How do I contact Dell headquarters?
You may agree to all cookies on our site by clicking Accept All, or decline non-essential cookies by clicking Decline All….Consumer & member purchase sales support (phone)
| Home & home office | 1-877-717-3355 |
|---|---|
| Extend or update your home warranty for PCs & tablets | 1-800-348-6147 |
How do I connect to Dell customer care?
For more information on our data practices, see our Privacy Statement….Call.
| Department | Hours of Operation | Phone Number |
|---|---|---|
| Home | Mon – Fri, 9am – 6pm | Toll Free: 1800-425-2067 Toll: 080-2510-8067 |
| Work | Mon – Fri, 9am – 6pm | Toll Free: 1800-425-4051 Toll: 080-2510-8035 |
How do I track my Dell shipment?
Log in to www.dell.com/premier. Click on “Order Status” (Figure 9: Order Status link) Once the page loads you will be presented with a list of your most recent orders, each order will have the current status of the order.
How do I make a complaint to Dell?
Dell complaints contacts
- Call Customer Care on 1 (800) 624-9897.
- Visit Customer Care Contact Form.
- Visit Dell Technical Support.
- Call Headquarters on 1-866-931-3355.
- Tweet Dell Customer Care.
- Tweet Dell.
- Follow Dell.
How do I raise a complaint in Dell?
Enter a Service Request Number, Dell Service Tag, Dell EMC Product ID, or Dispatch Number (DPS) to check Dispatch or Repair Status. Enter the email that was used to create request #.
How long Dell takes to ship?
In Stock for Fast Delivery In Stock products typically have an estimated delivery time of 2–4 business days from order confirmation for shipment. If your orders contains both a Dell system and accessories, these products may be delivered separately.
Does Dell use UPS or FedEx?
Dell has stopped relying on UPS, the world’s biggest package deliverer, to handle its box deliveries in the United States. Instead, Dell is turning to UPS shipping rivals DHL and FedEx. The move cuts into Sandy Springs-based UPS’ dealings with one of its biggest customers.
Can I sue Dell?
Can You Sue Dell? Faulty Computers/Software: Software was broken, computers malfunctioned and other production-related errors occurred. Failure to Adhere to a Warranty: Failure to honor a warranty and contractual terms and conditions.
How do I email Dell management?
To send an anonymous and confidential message for senior management or the board of directors, you can email any questions or comments to [email protected].
How do I escalate a complaint to Dell?