Can I return my Comcast equipment to UPS?
Comcast has teamed up with The UPS Store to offer convenient and free equipment returns at more than 4,400 The UPS Store locations. Comcast customers can drop off equipment as-is – no box or packaging required. Comcast and The UPS Store are working together to simplify the process of equipment returns.
How long do I have to return Comcast equipment?
You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. The device must be activated before being returned or exchanged. For accessories, you have 30 days from your purchase date to start a return or exchange.
Where can I return my cable boxes?
Visit us at a Comcast Service Center or Xfinity Store
- Find a Comcast Service Center or Xfinity Store location near you.
- Drop off your equipment at any Comcast Service Center or Xfinity Store.
- After you return your equipment, it will be removed from your account within 2 business days.
How do I return Comcast home security equipment?
Returning or Exchanging Xfinity Cameras or Video Doorbells To initiate a return or exchange, visit an Xfinity Store or Branded Partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store.
What does Comcast charge for not returning equipment?
If you don’t return the equipment you get charged for it. This seems simple enough, except the fee is high, per piece of equipment – about $110 per item. And if you don’t pay it, then eventually Comcast Xfinity can send the bill to a collections agency and it will end up as a bad mark on your credit score.
How do I return my cable box?
U.S. Postal Service Return Secure the equipment with the packaging included in your shipping box. Place the prepaid return label over the original shipping label. Bring the packaged equipment to any U.S. Postal Service Office. Use the U.S. Postal Service Locator tool to find the nearest office to you.
Do you have to return Xfinity Home security equipment?
Please note, you’ll need to return your Xfinity Camera or Video Doorbell within 30 days of the purchase date (if purchased at a retail store) or within 30 days of the shipment date to receive a full refund.
What do I do with my Comcast box when I move?
How to Move the Comcast Digital Box to Different Rooms
- Turn off the cable box.
- Unplug the digital cable box from the electrical outlet.
- Unplug the coax cables from the back of the box.
- Move the box to the room where you want it to be connected.
- Connect the box.
- Turn the cable box on and wait for it to load.
How much does Comcast charge for a missing remote?
Replacement remotes are free and can be either picked up in store by going to your Local Xfinity Store or one can be shipped out. Bear in mind, though the remote is free, there is a one-time $5.95 shipping charge.
How do I recycle my Comcast modem?
You may return it to the front counter of any Comcast Service Center or you can check with your waste hauler or local municipality to learn about recycling programs instead of disposing it with the household trash. Please note that there is no unreturned equipment charge for your older modem.”
What happens if you lost Comcast equipment?
If you think your device is lost, we recommend contacting us to suspend your service and lock your device. This will prevent anyone from using your Xfinity Mobile device and racking up charges. If your device turns up later, we can simply reinstate your service.
How do I cancel my Xfinity home security?
You can cancel all of your Xfinity services in several ways.
- Request a call back.
- Chat with us online.
- Visit your local Xfinity Store.
- Complete a simple online cancellation form (we’ll call you within two business days of receipt to confirm your request).
Can someone else pickup my Xfinity equipment?
If you are having a runner, PA, colleague or friend pick up the gear, please make sure that you contact the owner in order to ensure that the owner is aware. You must also provide the owner with: The other party’s full name.
How do I remove my old Comcast modem?
From the Services page, under Internet, click Manage Internet. Scroll down to Xfinity WiFi Hotspot Connected Devices and click Manage Devices. Click Rename to edit your device name. Click Remove to remove your device from the list of registered devices.
What do I do with my old Comcast remote?
We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Store near you.
What can I do with an old modem?
Try checking with the manufacturer of the product, as many accept old devices and will recycle them for you for free. You can see a full list here. You can recycle your CenturyLink modem here. Some even offer credit for a new device in exchange for your old device, including Apple and Amazon.