How do I get a Electric key?
Before you go, you’ll need to contact your energy supplier to let them know you want a new key. They’ll give you a reference number, which you can then take to the store. The shop assistant will be able to set up your new key so you can activate it when you get home.
Where can I buy an eon top up voucher?
any post office
You can buy an E. ON top up voucher at any post office. You’ll then need to visit eonenergy.com/redeem to activate the voucher before you can use it, or you can call our automated service on 0800 015 6368.
Can I top up electric key online?
If you’ve got a smart meter, you can top up your electricity and gas online. However, if you’ve got an older, traditional meter or you’re on Smart PAYG Standard and use a key or card to top up, you’ll need to top up at a PayPoint instead.
What is key in prepaid meter?
Different types of prepayment meters. There are two main types of prepayment meters: key meters and smart card meters. A key meter uses a special electronic key with your tariff information on it. A smart card meanwhile sends your latest information through to your supplier when topped up.
Can you use a different electric key in any meter?
Your card or key will only work in your meter – which will show you how much money you have left, how much energy you’ve used and what your current meter reading is. We’ve teamed up with Payzone, PayPoint and the Post Office® to make charging your electricity key/card as easy as possible.
How do I get a new electric key from Eon?
If you do need a new electricity key don’t worry, call us on 0808 501 5200.
Can you put emergency electric on without key?
To access your Emergency Credit you must have the key or card in the meter. You’ll need to pay back the Emergency Credit next time you top up, and any remainder will be put on as credit. If you use all your Emergency Credit and don’t top up to replace it, you may not have an energy supply until you have repaid it.
What is a key change token?
The Key Change token (KCT) is a group of 2 sets of numbers (usually 20 each) that are loaded into a prepaid meter when it is not accepting electricity tokens. Most times, new electric prepaid meters will require the KCT to change the meter configuration: Tariff Index, Supply Group Code and Key Revision Number.
What do you do when your electric key doesn’t work?
If your electricity key seems to be broken, firstly, try cleaning the gold chip on the key and try again. Check the electricity meter for any error messages and follow guidelines on Understanding messages on your meter page to see what you need to do as you may need an engineer rather than a new electricity key.
How do I top up my smart meter without a card?
You can still top up without having a smart card. You just need your smart card number. It’s a 19-digit number written on your smart card. So as long as you have the number saved, you can use it to top up.
How do I buy electricity tokens?
How to buy Kenya Power tokens using MPesa
- Go to M-Pesa menu.
- Click ”Lipa na M-Pesa’
- Click PayBill.
- Enter the KPLC Busisness number which is 888880.
- Enter the account number.
- Enter the amount of money you want to buy tokens with.
- Enter your M-Pesa pin.
- Click send and wait for a confirmation from both M-Pesa and Kenya Power.
What is key change token?
Where can I get a Eon electric key from?
If you need a replacement key or card you’ll need to get in touch, so we can get you a new one. You can do this by: Using LiveChat, by clicking the ‘chat now’ below. Giving us a call on 0345 303 3040.