Can I pick up my Xfinity equipment from any store?
Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting xfinity.com/stores. Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account.
Can I drop off my Comcast equipment at UPS?
Comcast has teamed up with The UPS Store to offer convenient and free equipment returns at more than 4,400 The UPS Store locations. Comcast customers can drop off equipment as-is – no box or packaging required. Comcast and The UPS Store are working together to simplify the process of equipment returns.
How long do you have to return Xfinity equipment?
You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. The device must be activated before being returned or exchanged. For accessories, you have 30 days from your purchase date to start a return or exchange.
Can I get Xfinity modem in store?
Upgrade Your Owned Modem You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check mydeviceinfo.xfinity.com to find out if your equipment is compatible with your Internet speed.
Can I pick up a new modem from Xfinity?
For rented equipment like TV Boxes and modems, you can choose one of the following four options: Go to xfinity.com/equipmentupdate and follow the on-screen prompts to order new equipment. (Note: Available to some customers.) Contact us to place an order, ask questions or schedule a professional installation.
Do I need to return cables to Xfinity?
The only cable you are required to return is the power cord since it is specific to the device you were using. You don’t need to return the ethernet or coaxial cables.
How do I return Comcast equipment to Covid 19?
Visit theupsstore.com/tools/find-a-store to find a UPS Store near you. You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us.
Do you have to return remotes to Xfinity?
You will need to return modems, routers, remotes, gateways, television boxes, and the power cords for these devices to Comcast. You can keep the ethernet and coaxial cables.
How much does Comcast charge if you don’t return the box?
If you don’t return the equipment you get charged for it. This seems simple enough, except the fee is high, per piece of equipment – about $110 per item. And if you don’t pay it, then eventually Comcast Xfinity can send the bill to a collections agency and it will end up as a bad mark on your credit score.
Do I need to buy a modem and router?
Routers and modems have traditionally been two separate devices that worked together to form your home network. However, with today’s technology, you don’t need a separate modem and separate router necessarily, as new combination modem and router units merge the two devices’ functions into one powerful gadget.
How much does Xfinity charge for modem if not returned?
What should I bring back to Comcast?
Before you can install and re-activate your services at your new address, you’ll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services.
How do I speak to a person?
- Be brave, worry less. Even if it’s uncomfortable, be brave and just do it, Sandstrom says.
- Be curious. Ask questions.
- Don’t be afraid to go off-script.
- Give someone a compliment.
- Talk about something you both have in common.
- Have more conversations with people you don’t know.
- Don’t let the awkward moments trip you up.
How do I bypass automated phone system?
Luckily, there’s a way to skip those annoying automated menus and dial your contact directly on your smartphone. The process is pretty similar for both iOS and Android. After you enter the general 10-digit number for the call, hold the “*” button on the onscreen keypad. A comma will show up after a second or two.