How do I contact Amazon about unauthorized charges?
To report suspected fraud or unauthorized access to your account, please contact us toll-free at 866-216-1075.
What is customer service associate in Amazon?
Customer Service Associate Tasks. Provide troubleshooting and technical assistance to customers. Assess the customer’s needs and translation into solutions. Coordinate with customers to resolve any billing inquiries. Act as the first point of contact for customers seeking help with products or technical issues.
What does Amazon customer service do?
They play a critical role in delivering timely, accurate, and professional customer service to Amazon customers, helping solve problems such as: locating a package; connecting an Echo to a Fire TV; returning an item; or assisting a delivery driver to get a package to a customer on time.
Why do I keep getting random Amazon charges?
The following are common scenarios for unknown charges: An Amazon Prime yearly subscription was renewed. For more information, go to Manage Your Prime Membership. A bank has placed an authorization hold for recently canceled or changed orders.
How do I stop unauthorized purchases on Amazon?
Set Parental Controls for In-App Purchases
- Launch the Amazon Appstore on your device.
- Select Account.
- Select Settings.
- Select Parental Controls.
- Select Enable Parental Controls and then enter your Amazon account password.
How do I contact Google by phone in USA?
United States: +1-650-206-5555, +1-650-763-0461, +1-855-593-8213.
What is a virtual customer service representative?
What Does a Virtual Customer Service Agent Do? Virtual customer service agents assist customers with orders, billing services, tracking shipments, or answering questions online about a product or service their employer offers.
Does Amazon have customer service from home?
That’s where Amazon’s virtual customer service team steps in to help. Amazon employs virtual customer service associates to handle any questions and issues its customers have. If you’re looking to find a work-from-home job, then Amazon might have what you’re looking for.
Does Amazon have customer service agents?
Amazon employs Customer Service Associates in more than 130 locations in over 40 countries around the world, supporting customers in 16 languages.