What is the NPS for Apple?
Apple’s Net Promoter Score (NPS) is a 54 with 68% Promoters, 18% Passives, and 14% Detractors. Net Promoter Score tracks whether Apple’s customers would recommend using the product based on a scale of -100 to 100.
What is Apple’s NPS 2021?
No matter what Apple product you look at Apple nps in 2021 is outstanding and their customer satisfaction is through the roof. Another recent NPS research shows that the overall Apple net promoter score is 68 at the moment, which is a great score.
What is Apple’s NPS score 2020?
65
In 2020, PCMag found that Apple’s NPS score was 65, whereas Satmetrix found that Apple’s NPS score was 57 (an average across four product areas). At CustomerGauge, we took the average across multiple of the latest sources and products and found that Apple’s NPS score is 61.
Which company has the highest NPS?
Apple
Net Promoter Score benchmarks for top brands
| Company | NPS Score | |
|---|---|---|
| 1 | Apple | 47 |
| 2 | 11 | |
| 3 | Microsoft | 45 |
| 4 | Coca-Cola | 0 |
What is Tesla’s NPS?
Tesla Motors’s Net Promoter Score (NPS) is a 39 with 62% Promoters, 15% Passives, and 23% Detractors. Net Promoter Score tracks whether Tesla Motors’s customers would recommend using the product based on a scale of -100 to 100.
What is Netflix NPS?
Netflix’s Net Promoter Score (NPS) is a 51 with 64% Promoters, 23% Passives, and 13% Detractors. Net Promoter Score tracks whether Netflix’s customers would recommend using the product based on a scale of -100 to 100.
What is Disney’s NPS score?
The Walt Disney Company’s Net Promoter Score (NPS) is a 44 with 63% Promoters, 18% Passives, and 19% Detractors. Net Promoter Score tracks whether The Walt Disney Company’s customers would recommend using the product based on a scale of -100 to 100.
Does Google use NPS?
Google’s Net Promoter Score (NPS) is a 49 with 66% Promoters, 17% Passives, and 17% Detractors. Net Promoter Score tracks whether Google’s customers would recommend using the product based on a scale of -100 to 100.
What is Amazon’s NPS?
Amazon’s Net Promoter Score (NPS) is a 53 with 68% Promoters, 17% Passives, and 15% Detractors. Net Promoter Score tracks whether Amazon’s customers would recommend using the product based on a scale of -100 to 100.
What is Amazon NPS?
Does Disney use NPS?
What is Apple’s Net Promoter Score (NPS)?
In 2007, its NPS was a respectable 58. As of 2016, the company had an NPS of 72 – one of the highest in the technology industry – following a decrease in 2018 to a score of 63. Why is Apple’s Net Promoter Score important, you ask?
What is the NETnet Promoter Score for consumer brands/electronics?
Net Promoter Score is a number from -100 from 100. Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent. The industry average for Consumer Brands / Electronics is 45. Browse NPS benchmarks.
What are the products and services of Apple?
Apple ‘s consumer software includes the macOS and iOS operating systems, the iTunes media player, the Safari web browser, and the iLife and iWork creativity and productivity suites. Its online services include the iTunes Store, the iOS App Store and Mac App Store, Apple Music, and iCloud.
How does Apple create a culture of fandom at work?
Apple created a culture of fandom at work by letting employees use company products regularly, giving them discounts, and even some products as free gifts to them. Apple offers employees regular training sessions to improve their skills and help them develop better ideas.