Why is my Plantronics headset microphone not working?
If your microphone is not working, check the following: Wait for your computer to recognize the USB connection, and then test the microphone again. Make sure that your Plantronics headset is selected as the default audio device. Make sure the microphone is pointing towards the corner of your mouth.
Why can’t people hear me on my Plantronics?
If callers can’t hear you, try the following: Check that the mute option is not on. Ensure that the headset microphone boom is positioned properly. Try other telephone configuration dial settings on the left side of the base unit.
How do I test my Plantronics microphone?
Double-click the Sound icon. Make sure the Plantronics Headset is set as the Default device under the Playback and Recording tabs. Under the Recording tab view the meter to the right of the headset listing as you speak into the microphone. If this meter goes up and down as you speak then the microphone is operational.
How do I test if my mic port is working?
To test a microphone that has already been installed:
- Make sure your microphone is connected to your PC.
- Select Start > Settings > System > Sound.
- In Sound settings, go to Input and under Test your microphone, look for the blue bar that rises and falls as you speak into your microphone.
How do I test if my headset microphone is working?
How do I unmute my Plantronics headset?
How to Mute a Plantronics Headset
- Locate the “-” volume button on your Plantronics headset.
- Press or push the volume “-” button on your headset until you hear an audible tone.
- Press or push the “-” volume button again to unmute the device.
- Launch the PerSono Suite application.
Why is my Plantronics headset stuck on mute?
Disconnect the headset, and then reconnect it to see if this reactivates the mute switch. If so, then you might have insufficient USB power. You could be missing a driver. Go to your Device Manager (instructions below) and look for the Human Interface Device.
How do I turn off mute mute on Plantronics?
To Turn Off the Mute On/Off Alert System Tray Notification:
- In the System Tray/Notification Area, click the Show hidden icons button, and then click Customize.
- From the Plantronics Software drop-down list, choose Hide icon and notifications.
- Click the OK button.
Why does my Bluetooth headset mic not work on PC?
Right-click the Bluetooth device and select Properties from the context menu. Go to the Services tab. Enable all services. Click OK and the mic will start working.
How do I unmute my Plantronics headset mic?
To mute or unmute your headset, click the headset icon in the System Tray. To mute the device, click Mute. The headset icon turns red to indicate the device is muted.
How do I get my Bluetooth mic to work on my PC?
Pair the Bluetooth headset with your desktop in Windows by clicking “Start > Control Panel > Hardware and Sound > Bluetooth Devices > Add” and a window will open and start searching for your discoverable Bluetooth headset.