Why is my Plantronics wireless headset not working?
Unplug the headset from the PC’s USB port and reboot the computer. Do not just restart – perform a complete system shutdown and then turn back on, as this will help clear the memory in the USB ports. Plug the headset directly into the PC and not into a hub or docking station.
How do I reset my Plantronics CS50 headset?
To reset your CS50/CS55/CS60:
- Press in and hold the mute control (A) and the talk button (B) until the talk indicator light (C) on the headset starts blinking rapidly.
- Press and hold the talk button (B) again.
- Disconnect the AC power supply from the bottom of the base.
- Test the headset to ensure it works properly.
How do I fix my Plantronics Bluetooth headset?
Bluetooth Headset Troubleshooting: Problems Pairing
- Power off your phone.
- Remove the battery, if possible, and leave it out for about 30 seconds.
- Replace the battery.
- Power on the phone.
- Repeat the pairing process.
How do you reset a Plantronics headset?
How to Reset a Plantronics Bluetooth
- Turn on the headset by pressing the “Power/Answer” call button.
- Hold down the “Power” button and the “Lower Volume” button (minus button) together until the light goes out.
- Wait for one minute for the reset to be complete.
- Turn on the headset again by pressing the “Power” button.
Why is my Plantronics mic not working?
Make sure the USB connection is not loose. If the USB connection is secure, but the issue persists, try connecting to a different USB port. Wait for your computer to recognize the USB connection, and then test the microphone again. Make sure that your Plantronics headset is selected as the default audio device.
Why can I only hear out of the left side of my headset?
If you only hear audio from the left side of your headphones, make sure the audio source has stereo output capability. IMPORTANT: A mono device will only output sound to the left side. Generally, if a device has an output jack labeled EARPHONE it will be mono, while an output jack labeled HEADPHONE will be stereo.
Can you only hear in one headphone?
Android smartphone or tablet Scroll down the menu and tap on [Accessibility]. Then tap [Hearing enhancements]. You will see a toggle switch for [Mono audio]. Ensure the toggle switch is set to [Off].
How do I reset my headset?
Unplug the headphones from their charging port. Press and hold the power button for 10 seconds. Wait for the LED light to blink to indicate that you have successfully reset your headphones.
Why can’t anyone hear me on my Plantronics headset?
If callers can’t hear you, try the following: The headset may be muted. Press the volume down button on the headset for about 3 seconds to unmute the microphone. The voice tube may be positioned improperly.
How do I pair my Plantronics CS50?
If your desk phone doesn’t have a headset port, follow the Plantronics CS50-CS55 standard setup guide.
- Step 1- Connect AC power.
- Step 2- Pair your CS50 or CS55 headset to the charging base.
- Step 3- Plug in the included phone cord.
- Step 4- Plug into the headset port.
- Step 5- How to use your headset.