Can I return my optimum equipment to an optimum store?
Devices may be returned to an Optimum store or online with a prepaid label, along with all included accessories, such as power supply and cables.
How do I return Cablevision equipment?
Step 1. Find out where your nearest Optimum store is located (see Resources below for link). It will accept your Cablevision equipment, which includes cable receivers, remote controls and modems. Go into the location, find a customer service rep and tell her you want to stop your service and bring back your equipment.
Can I exchange my optimum cable box?
Optimum Store Locator Select Optimum stores are now open! Equipment exchanges, returns, and cash payments at the kiosk have resumed. See additional updates in response to COVID-19.
When can I cancel my optimum service?
You may cancel Service(s) for a period up to the last day of the billing period prior to the service period that you wish to cancel, and the cancellation will be effective at the end of the then-current billing period.
Where do I return my Optimum equipment?
Drop off the box. Bring it to Walgreens, FedEx Office or any authorized FedEx location. Don’t use a FedEx Drop Box. Remember to ask for a receipt for your shipment as proof of mailing.
Can you return Optimum equipment at any location?
Bring it to Walgreens, FedEx Office or any authorized FedEx location. Don’t use a FedEx Drop Box. Remember to ask for a receipt for your shipment as proof of mailing.
Where do you return Optimum equipment?
Is it hard to cancel Optimum?
Optimum Business doesn’t have contracts or early termination fees, so you can cancel any time. Contact Optimum Business support via phone at (855) 276-5255 or (866) 209-1099 to cancel. Optimum Business support is open 24/7. In some cases, you may have to speak directly to an account manager.
How long do I have to return Optimum equipment?
You have 30 days from the time you cancel your service with Optimum to return all of your equipment.
How do I get rid of Optimum cable?
Use a streaming device: smart TV, game console, Roku, Fire TV, Chromecast or Apple TV. You won’t need that cable box anymore, but you will need some kind of streaming device to watch services such as Netflix, Hulu, Amazon Prime Video and HBO Max.
Where can I return my Optimum equipment?
Can I cancel Optimum in person?
In general, no. Optimum and Altice don’t offer the option to cancel Optimum online. Optimum’s website doesn’t have a button in your account to let you cancel at all. Optimum Live Chat will let you message with an Optimum agent.
What happens if I don’t return my Optimum equipment?
If you don’t return your Optimum equipment, they will charge you a fee. They can charge you the same fee for an item that is unreturned, an item that is lost, or an item that they consider to be damaged. The fees are broken down based on the type of equipment.
How do you ditch a 2021 cable?
- Step 1: Test out your cord-cutting options.
- Step 2: Do I really need live TV?
- Step 3: Let’s (really) talk about TV antennas.
- Step 4: Pick your streaming subscriptions.
- Step 5: Lower your Internet bill before you cut the cord.
- Step 6: Stop renting a cable modem and WiFi router.
- Step 7: How to Choose a Streaming Device.
How do I get a human at Optimum?
Optimum Business – Customer Support. Please call 855-267-8468 to speak to an Optimum representative.