How do I contact American Express customer service?

How do I contact American Express customer service?

(800) 528-4800American Express / Customer service

Does Amex waive annual fee?

American Express typically does not waive annual fees entirely, but it may offer a side benefit to offset the Platinum card’s $695 annual fee. Retention offers traditionally include statement credits, bonus points or spending bonuses. But make sure your account is in good standing before calling.

Can I email American Express?

If you prefer to email your concerns, you can send inquiries to the American Express complaint email—[email protected]. The company usually responds to emails within two business days.

Why can’t I use my American Express card online?

This is because they have their own payment network and don’t rely on companies like Visa and Mastercard. This means that some businesses, especially smaller ones, may not accept American Express. In other cases, such as online shopping, you may have to pay a little bit extra in order to use one.

How Do I Live chat with American Express?

You can chat with us once you’re logged into your online account at Just look for the “Help” button at the top of your screen. For best results, access Chat from a desktop computer and make sure your browser is full size.

Is American Express 24 hours?

The line is open 24/7. If you’d like to inquire about a card or apply for one, simply call (888) 297-1244.

Does Amex have live chat?

How do I contact American Express? As a Card Member, you can reach us anytime through your online account at Once you’re logged in, look for the “Chat” icon in the bottom corner of the “Home” screen. You can also call us at the phone number on the back of your Card.

How do I text Amex?

American Express has recently enabled a chat/message option for select customers on their Amex Mobile app (both IOS & Android). If enabled, you’ll now see a chat icon on top right corner once you successfully login. This allows you to send a short message to Amex just like how you would chat with your friend.

Why is Amex so special?

American Express is special because it is a luxury credit card brand, known for offering elite rewards and having exclusive approval requirements. American Express also is among the country’s largest credit card issuers by purchase volume, and it is one of the four major payment networks.

Is Amex chat a real person?

While the secure message center has been eliminated for Amex, I think it’s worth pointing out that they still offers a live online chat feature, where you can chat with an Amex representative in real time.

How do I chat online with American Express?

Why is Amex so popular?

Amex is so popular because it offers high-end credit cards with great rewards and luxury perks, which have become status symbols in popular culture over time.

How do I get rid of annual credit card fees?

Here are six tricks you can try to get out of your annual fee.

  1. Ask for the Annual Fee To Be Waived.
  2. Give an Ultimatum.
  3. Try Cards That Waive the Annual Fee for the First Year.
  4. Downgrade Your Card.
  5. Use Rewards to Pay the Annual Fee.
  6. Cancel Your Credit Card.

How do I cancel my Credit One annual fee?

You can get a Credit One annual fee waived by calling customer service at (877) 825-3242 and requesting a fee waiver, or by enrolling in Credit One’s Credit Protection Program. Through this program, Credit One will waive the annual fee for up to 6 months for involuntarily unemployed or disabled cardholders.

How do I get Amex chat?